Feedback, compliments and complaints.

Your feedback matters to us. Whether you would like to recognise a positive experience, suggest an improvement or raise a concern, we welcome the opportunity to listen and respond.

Feedback helps us understand what we are doing well and where we can improve our services. Compliments, feedback and complaints may be submitted by clients, family members, advocates, staff and other members of the community.

We take all feedback seriously and are committed to responding respectfully, fairly and in a timely manner.